The holiday season is just round the corner and considering the trends, it is expected that online shopping will create new records this season. Shipping giants like FedEx are gearing up for another year of massive shipments as ecommerce will prove to be a major driving factor in the global market. As customers begin to check out the innumerable options for doing their shopping online, one crucial aspect they will check for in every website is the level of security offered to them.
The growing menace of cyber crimes has made customers wary of any website that seems to be even slightly lacking in terms of offering a 100% secure shopping experience. It’s crucial to ensure that your customers and eventually your business are fully secure from every risk. Here is the checklist of security measures suggested by experts here at Priva-Tech:
Thoroughly scan all your systems including your server technologies to ensure everything is up to date with the latest updates and security patches. Get rid of anything that might prove as soft targets for malware or ransomware attacks. Any custom made software also needs to be updated with the latest security patches.
Check your storage systems for any data that is not needed by you yet might prove valuable for hackers. For instance, Hackers cannot steal what you don’t have. Delete any private and critical personal data of your customers which is no longer required. Similarly delete or replace any obsolete software on your systems.
Inform Your Customers
Let it be clearly known upfront how well your website is protected so that shoppers feel instantly reassured. Shoppers are really keen to know that you’re their data and credit card/bank details will be safe with you. Don’t hesitate to mention clearly the measures and technologies you use to ensure absolute protection and security from online threats. Encourage your customers to use the latest operating systems and browsers to prevent back door entry of hackers.
Two Way Validation
Two way validation is key to prevent attacks. Browsers are equipped to address validation issues of empty form fields and other irregularities. However, the server can perform validation at a deeper level and prevent hackers from inserting malicious code or scripting code being into the database.
With the number online shoppers steadily growing, you are likely to see a lot of sign ups on your websites. Please make sure that your users create solid passwords to login to your website. A weak password is the easiest target of hackers to gain access to sensitive customer data. Enforce a strong password policy for all users of your websites- whether customers or your own staff. Additionally, make sure all stored passwords are encrypted using one way hashing algorithms.
Be Prepared for Unexpected Problems
The holiday season is a very busy time for online retailers and eCommerce companies. Even after taking care of everything meticulously, things may suddenly go wrong. Make sure your staff is trained to handle unexpected glitches. You can consider giving them basic technical training so that they can monitor the systems and troubleshoot minor problems themselves. You should also provision extra bandwidth from your hosting provider to meet the traffic spikes during the peak season.